Terms and Conditions

Partner Agreement


This Store Owner Agreement (hereinafter referred to as this Agreement) stipulates the conditions under which Global Mall Co., Ltd. (hereinafter referred to as the Company), a corporation established in Japan, provides services to store owners. When a store owner uses the Global Mall site (hereinafter referred to as the Site) system, technology, or tools provided by the Company, or utilizes the services (as defined below) on the Site, they are deemed to have agreed to the terms and conditions set forth in this Agreement and the Privacy Policy for Personal Information of Users. Therefore, please read this Agreement and the Privacy Policy for Personal Information of Users carefully. The Site is only available to individuals or corporations who have the capacity to enter contracts based on relevant laws and who can understand and read and write Japanese.

In this Agreement, the definitions of the following terms are as follows:

  1. Member: An individual or corporation who agrees to this Agreement and completes the membership registration in the prescribed manner.
  2. Product Provider: A person or entity that provides goods or services subject to transactions, such as a seller.
  3. Seller: An individual or corporation registered as a seller based on the Seller Agreement.
  4. Services: Various services provided by the Company to users through the Global Mall site.
  5. Transaction: Purchasing activities conducted using the Global Mall site.
  6. User: An individual or corporation who accesses, uses, and/or conducts transactions on the Global Mall site.
  7. User Information: Information regarding the characteristics of the user provided to the Company by the user (including the user's personal information) and information about the user's transaction details.
  8. Privacy Policy for Personal Information of Users: The Company's policies and regulations related to the acquisition, possession, handling, or disclosure of personal information of users and other individuals in connection with this Agreement.

Transactions between store owners and members conducted through the Company's system are transactions between the store owner and the member. The Company only operates, manages, and provides the system for transactions between store owners and members and does not act as an agent for either party.

  1. Store owners must comply with all legal requirements related to the sale of products on the Site, and the Company reserves the authority to determine the appropriateness of the listed products.
  2. Store owners must directly register and manage information about their products and sales conditions through the store owner sales management system on the Site. The Company may assist or act on behalf of the store owner in entering this information with the store owner's consent, but the final responsibility for confirming the accuracy of the information entered by the Company lies with the store owner.
  3. Store owners must display prices for products and shipping costs, including applicable consumption tax, and cannot charge members any amount other than what is displayed. Additionally, when determining sales prices and shipping costs, store owners must consider the standard transaction fees, shipping costs, and other charges imposed by the Company and set their prices accordingly.
  4. Store owners who are registered as qualified invoice issuers may have the Company issue invoices on their behalf based on the information registered in the Company's system. However, any errors in invoice content resulting from incorrect information registered by the store owner are the responsibility of the store owner.
  5. Store owners must appropriately manage data related to variable factors such as product inventory quantities and must not enter false data regarding sales/transaction conditions into the store owner sales management system on the Site.
  6. Store owners must not attempt to circumvent established transactions or procedures on the Site, induce members to other websites, or sell products to members without using the Site. In the event of such violations, the Company may revoke the store owner's membership.
  7. Store owners must provide warranty services for sold products at their own responsibility and expense.

  1. Upon receiving an order notification via the Company’s system, the store owner must promptly complete the shipment of the product and enter the data proving the shipment, such as the tracking number.
  2. If the store owner fails to ship the product as specified in the previous clause, the Company may, at its discretion, cancel the order/transaction. The Company is not liable for any damages incurred by the store owner due to this cancellation.
  3. The store owner is responsible for any misdeliveries and shipping errors, such as delivering incorrect products, shipping to incorrect addresses, or product damage during shipping.

  1. If the purchasing member requests an exchange or return within 10 days of receiving the product, the store owner must comply. Any additional costs incurred in relation to this will be borne by the party responsible for the issue, whether it is the purchasing member or the store owner.
  2. If a product has defects or safety issues during use, the store owner must recall (repair, replace, return) all affected products as per the Company's instructions. All costs associated with the recall will be borne by the store owner.
  3. If the nature of the product or transaction makes it impossible to cancel the transaction, the store owner must indicate that cancellation is not possible in easily recognizable locations for the purchasing member, such as on the product detail page or packaging.

  1. In principle, the Company will pay the store owner the amount due for transactions with purchasing members (the amount after deducting various fees from the transaction amount, hereinafter referred to as sales proceeds) seven days after the purchaser's payment date.
  2. To receive the sales proceeds, the store owner must submit the required documents, such as a copy of the bank account passbook, to the Company. The Company is not responsible for any damages incurred by the store owner due to the failure to submit or the incompleteness of the documents. If there is any change in the store owner’s address or bank account for the payment of sales proceeds, the store owner must immediately notify the Company in writing. The Company is not liable for any damages resulting from delays in such notifications.

  1. The fees we charge for individual transactions by our stallholders include the following sales commissions and settlement fees.
  • Sales commission: 7.4% of the transaction amount
  • Settlement fee: 3.6% of transaction amount
  • In addition, the following costs apply
  • First year fee: 26,400 yen (tax included)
  • Renewal fee: 19,800 yen (tax included)
  • These fees do not include any taxes that the Company is required to levy on the merchants in accordance with the relevant laws and regulations, which will be invoiced separately by the Company to the merchants.

  1. The Company may deduct any costs incurred due to the store owner's fault from the sales proceeds.
  2. If a court issues a provisional attachment, seizure, or collection order against the sales proceeds of the store owner, the Company may withhold payment of the sales proceeds.
  3. In addition to the above clauses, the Company may notify the store owner and withhold payment of all or part of the sales proceeds for a certain period in accordance with relevant laws or for other legitimate reasons.

1. The following products, which are deemed unsuitable for sale (hereinafter referred to as prohibited products), are prohibited from being sold, and the store owner who registers/sells prohibited products bears all responsibility for such registration/sale:

  1. Products that are prohibited from being sold online under relevant laws
  2. Products that require a license, registration, declaration, or other approvals/permissions for sale, which have not been obtained
  3. Products that infringe on the intellectual property rights (trademark rights, copyrights, etc.) of others
  4. Illegal adult products
  5. Products advertised falsely or exaggeratedly
  6. Products that damage the honor or trust of others
  7. Stolen goods, counterfeit items, lost property, or fraudulent products
  8. Products that have caused or are expected to cause numerous consumer damages or disputes
  9. Products for which a suspension or halt in sales has been decided (requested) by a legitimate authority
  10. Other products that violate laws and public order and morals

2. The Company has the authority to determine whether a product is a prohibited product. If a prohibited product is found, the Company may delete the advertisement or stop the sale of the product without prior notice and may cancel transactions for such products even if they have already been sold. However, the Company is not obligated to do so.

3. The Company may suspend or terminate the membership of store owners who register prohibited products and may claim damages incurred by the Company due to the prohibited products from the relevant store owners.

Store owners must not engage in any of the following actions. If any violations occur, the Company may, at its discretion, take appropriate measures such as deleting products, withholding payment of sales proceeds, suspending account usage, or terminating membership. The store owner will be responsible for all consequences resulting from such actions.

  1. False Orders: Purchasing the store owner’s own products using their own or another person’s ID.
  2. Direct Transactions or Inducing Direct Transactions: Conducting transactions with purchasing members without using the Site or the Company's system, or inducing such transactions.
  3. Duplicate Registrations and Category Violations: Registering the same product in multiple or irrelevant categories.
  4. False Representation of Product Manufacturer, Brand, or Origin: Providing false information about the manufacturer, brand, or origin of the product.
  5. Infringement of Rights: Infringing on the trademark rights, copyrights, patent rights, portrait rights, or other rights of others.
  6. Sale of Products Violating Laws: Selling products that violate laws.
  7. Loss of Contact: Failing to maintain contact.

  1. The Company may establish supplementary rules and policies applicable to specific services or situations as necessary. These supplementary rules, policies, notices, usage guides, and precautions listed on the Site are part of this Agreement.
  2. The Company may revise this Agreement at its discretion, and the revised Agreement will become effective when posted on the Site. If a member uses the Site or the Company’s services after the revision, the user is deemed to have agreed to comply with the revised Agreement.
  3. If any part of this Agreement is deemed illegal, invalid, or unenforceable for any reason, the remaining provisions will not be affected.
  4. In the event of any inconsistencies between the old Agreement and the revised Agreement, the provisions of the revised Agreement will prevail.
  5. The Company reserves the right to terminate the member/store owner contract at any time and for any reason at its sole discretion.

  1. Store owners must create and retain records that certify the establishment of sales contracts, such as the purchaser of the product, purchased products, order numbers, order quantities, shipping records, and other data or materials specified by the Company (hereinafter referred to as transaction-related data, etc.) within the store owner’s office for seven years during and after the term of this Agreement.
  2. Store owners must promptly disclose transaction-related data, etc., to the Company upon request.
  3. If, as a result of the review mentioned in the previous clause, it is found that the amount to be paid is higher than the amount actually paid, the store owner must immediately pay the difference and the costs incurred by the Company for the confirmation.

  1. Store owners may not use the personal information of members or others obtained through the use of the Company’s services for purposes other than those specified in the Company's Privacy Policy for Personal Information of Users. In the event of a violation, the store owner will bear all civil and criminal legal responsibilities under relevant laws and must indemnify the Company at their own effort and expense. The Company may terminate the membership of the store owner in such cases.
  2. To protect personal information, the Company may take measures to make the personal information of purchasing members disclosed to store owners for purposes such as shipping unavailable after a certain period.
  3. If public authorities such as investigative agencies request the Company to provide information regarding store owners in accordance with relevant laws, the Company may provide such information, and store owners cannot raise objections to this.

1. In the event of suspension of transactions by financial institutions such as non-payment, commencement of corporate reorganization or bankruptcy procedures, administrative measures such as suspension or cessation of business, preservation measures against major assets, business transfers, mergers, or other circumstances making it impossible to perform this Agreement, the Company may terminate all or part of this Agreement without prior notice or demand.
2. If any of the following reasons occur, the Company may terminate the membership of the store owner or suspend the use of the store owner’s account without prior notice or demand, and the store owner shall be responsible for compensating any damages incurred by the Company due to such reasons:

  1. Violation of this Agreement and failure to correct it within 7 days after being requested to do so.
  2. Excessive complaints related to transactions due to reasons attributable to the store owner.
  3. The Company suffers tangible or intangible damage due to reasons attributable to the store owner, such as violations of relevant laws.

3. Even if this Agreement is terminated for the reasons mentioned above, this Agreement will continue to apply to the performance of contracts established before the termination (including but not limited to transactions with purchasing members).

  1. To ensure safer and more complete transactions and smooth service provision, the Company may continuously improve or change the transaction procedures and systems established on the Site. Store owners are obligated to perform transactions according to the changed procedures.
  2. Store owners are entirely responsible for tax reporting and other reporting obligations related to transactions between store owners and purchasing members through the Site, and the Company assumes no responsibility for these obligations.
  3. Store owners may not transfer, offer as collateral, or otherwise dispose of their status, rights, and duties under this Agreement to others without the Company's written consent.

1. The store owner represents and warrants that neither the store owner nor its parent company, subsidiaries, related companies, officers, or employees (hereinafter collectively referred to as Store Owner Parties) currently fall under any of the following categories and will not do so in the future:

  1. Organized crime groups
  2. Members of organized crime groups, including those who have not been members for less than five years
  3. Quasi-members of organized crime groups
  4. Companies related to organized crime groups
  5. Corporate extortionists, social movement racketeers, or special intelligence violence groups
  6. Persons related to the entities listed above
  7. Others equivalent to the entities listed above

2. The store owner guarantees that neither they nor the Store Owner Parties will engage in any of the following acts towards the Company or third parties, either directly or indirectly:

  1. Violent demands
  2. Unjust demands beyond legal responsibilities
  3. Threatening behavior or use of violence in relation to transactions
  4. Actions that damage the reputation of third parties by spreading rumors, using deceptive means, or using force, or actions that interfere with their business
  5. Other actions equivalent to the items listed above

3. If the Company determines that the store owner is suspected of violating item 1 or the preceding item, the Company may immediately suspend the performance of this Agreement and any other contracts between the Company and the store owner or terminate such contracts. In such cases, the Company will notify the store owner of the measures taken.

  1. In the event of a dispute between the store owner and a purchasing member, the Company will not intervene, and the store owner shall bear all responsibilities resulting from the dispute. If the Company compensates a third party for damages or incurs other costs related to such disputes, the Company may exercise its right of recourse against the store owner.
  2. If there is a request from a legitimate rights holder, the Company may delete or modify information regarding the relevant product, and the store owner cannot object to this.
  3. The store owner shall bear all responsibility for any false information regarding contact details and other information.
  4. The Company is not responsible for any damages resulting from the store owner leaking or providing their ID, password, or other personal information to third parties.
  5. The Company may, at its discretion, appropriately change or discontinue all or part of the services.
  6. The Company is not responsible for any damages incurred by the store owner due to failure to observe changes in relevant laws, this Agreement, or posted matters.

This Agreement shall be interpreted in accordance with Japanese law. In the event of a lawsuit concerning this Agreement, the Tokyo District Court shall have exclusive jurisdiction as the court of the first instance.



Membership Agreement

These Terms of Use establish the conditions for Global Mall Co., Ltd. (hereinafter referred to as the Company), a corporation established in Japan, to provide services to users. By using the Global Mall site (hereinafter referred to as this Site), the systems, technologies, or tools provided by the Company for usage, using the services (as defined below), or purchasing goods or services (collectively referred to as Products) offered by product providers on this Site, users are deemed to agree to the following provisions of these Terms of Use and the User Privacy Policy. Therefore, please read these Terms and the User Privacy Policy carefully. This Site is available only to individuals or corporations who have the legal capacity to enter into contracts under applicable laws, understand and can read and write in Japanese. Minors under 18 years old may not use the services without the consent of a parent or guardian. Additionally, individuals temporarily or permanently suspended from using the services may not use the services under any circumstances.


In these Terms, the definitions of the following terms are as follows:

  1. Member: An individual or corporation who agrees to these Terms and has registered as a member in the prescribed manner.
  2. Product Provider: A person who provides goods or services that are the subject of transactions.
  3. Seller: An individual or corporation registered as a seller under the Seller Terms.
  4. Service: Various services provided by the Company to users through this Site.
  5. Transaction: Purchase activities utilizing this Site.
  6. User: An individual or corporation accessing and using this Site, and/or conducting transactions on this Site, including Members.
  7. User Information: Information related to the characteristics of the user provided by the user to the Company (including the user's personal information) and information such as the details of the user's transactions.
  8. User Privacy Policy: The Company's policies and terms related to the acquisition, holding, handling, or disclosure of personal information of users and other individuals in connection with these Terms.

  1. Individuals or corporations who agree to these Terms and complete the prescribed membership application and registration procedures can become Members. Membership procedures must be performed by the person intending to become a Member and proxy registration is not permitted.
  2. The Company may refuse membership applications if deemed inappropriate.
  3. Members agree that communications or notifications from the Company may be made electronically via email, SMS, or other messaging tools provided by the Company.
  4. Regardless of the email magazine reception settings, the Company may send notifications related to transactions or important notices about this Site to Members via email.

1. Members are responsible for taking measures to prevent unauthorized disclosure of their usernames and IDs, restricting access to the computers they use, and regularly changing passwords to ensure that account security, management, and confidentiality regarding usernames, IDs, and passwords are appropriately maintained.
2. If the user ID and password entered on this Site match the registered ones, it is assumed that the registered Member has used the account. The Member agrees to be responsible for all actions taken using such an account. The Company bears no responsibility for damages arising from access to a Member's account or the use of a Member's password by non-Members, whether such access was legitimate or through theft, misuse, or other unauthorized means.
3. Members are fully responsible for updating and registering any changes to their account information on this Site. The Company is not liable for any damages resulting from the failure to register changes. Some items, such as the user name or user ID, may not be changeable.
4. The Company will not use user information for purposes other than fulfilling transactions and providing services, nor will it provide user information to third parties without the user's consent, except in the following cases:

  1. When disclosure of user information is required by law or permitted to third parties by law.
  2. When disclosure of user information is necessary to fulfill transactions or provide services, such as in the case of delivery services.
  3. When the user's consent is obtained for the disclosure of user information.

5. Other matters related to the handling of user information, including the acquisition, use, disclosure, retention, and protection of personal information, shall be governed by the Company's User Privacy Policy.

1. Voluntary Withdrawal by Members

  1. Members may withdraw at any time by submitting a withdrawal request. However, Members must complete all transactions that have been concluded before sending the withdrawal request. The Company bears no responsibility for any losses or damages incurred if transactions are not completed before withdrawal.
  2. Upon withdrawal, the Company may reclaim any incentives additionally provided to the Member.

2. Withdrawal by the Company

  1. The Company may take necessary legal and/or technical measures, including withdrawal, account restriction or suspension, holding or stopping content publication, revoking special status related to the user's account, deleting or hiding product registrations, and blocking access to this Site, if any of the following conditions apply:
  2. ① If the Member infringes on the rights, honor, credit, or interests of other users, or violates laws or these Terms.
    ② If the Company cannot verify the Member's identification information or if the account remains unverified or unused for an extended period.
    ③ If the Member repeatedly cancels transactions by failing to pay or deliver at the agreed price, except in cases of force majeure or when the fault lies entirely with the other party receiving the goods or payment.
    ④ If the Member engages in fraudulent activities related to the use of the services.
    ⑤ If it is necessary to maintain security, such as when the password is incorrectly entered multiple times.
    ⑥ If the Member engages in actions that obstruct or attempt to obstruct the smooth provision of services.
    ⑦ If the Company deems it necessary to refuse the provision of services to the Member for any reason.
  3. Even if withdrawal measures are taken based on Article 4, Section 2, Item 1, these Terms will continue to apply to contracts concluded before such withdrawal (including transactions with product providers).
  4. The Company (including its affiliates and their officers, directors, agents, and employees) bears no responsibility for any losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, other intangible damages, special damages, indirect damages, or consequential damages) arising directly or indirectly from withdrawal or account restrictions based on this Article, and the Member agrees not to pursue any claims against the Company.

  1. The Company operates, manages, and provides the system for transactions established between users and product providers but does not act as an agent for product providers.
  2. Transactions conducted between users and product providers through the Company's system are solely between the respective members and product providers, and the Company is not responsible for any transactions.
  3. The Company is not responsible for any losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, or other intangible damages, as well as special, indirect, or consequential damages) arising from the existence, quality, safety, or legality of the advertised items, the truthfulness or accuracy of user content and product information, the selling ability of sellers, the financial capability of buyers, or the feasibility of transactions, returns, and related matters. Members agree not to hold the Company liable for such issues.

  1. A transaction agreement between the user and the product provider is established when the user orders a product through the Company's system based on the sales/transaction conditions presented by the product provider, and the product provider agrees to the order.
  2. If multiple products are ordered simultaneously, the transaction agreement is established for each order (based on the order number).
  3. Users must settle the transaction amount using the method predetermined by the Company. Users are prohibited from directly transferring the transaction amount to the product provider without using the Site or the Company's system to prevent losses or damages due to fraud or similar reasons. The Company is not responsible for any losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, or other intangible damages, as well as special, indirect, or consequential damages) incurred by members due to such violations, and members agree not to hold the Company liable.
  4. The Company reserves the right to verify that users have legitimate authority to use the payment methods employed during the transaction.
  5. Users are responsible for any problems and losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, or other intangible damages, as well as special, indirect, or consequential damages) arising from the information they input and any erroneous transfers, and users agree not to hold the Company liable.
  6. To ensure safe and complete transactions, users agree that the payment intermediary may hold and manage the transaction amount through financial institutions for a certain period after the user receives the product.
  7. Users are considered to have fulfilled their payment obligations for the order once they complete the payment to the Company.

  1. The Company does not transfer ownership between users.
  2. The ownership of products purchased by users on this Site transfers to the user at the time the product is handed over by the delivery service, regardless of the payment method or delivery method chosen by the user.

The Company may cancel or suspend orders or transactions at its discretion in the following cases:

  1. If the user does not have proper authorization to use the payment method or if the Company cannot verify that the user has such authorization.
  2. If the transaction amount is not settled within a certain period after ordering the product, or if delivery is not made within a certain period after the transaction amount is settled.
  3. If the product price is abnormally low compared to the general price (suggested retail price, open price, or other similar indicators), and it is judged that this is due to a mistake by the seller or product provider or other similar circumstances.
  4. If the product is judged to be unsuitable for the transaction.
  5. If there is a possibility of fraud, deception, or other similar situations.
  6. If the Company determines that the service has been used fraudulently.
  7. If there are other reasonable grounds for canceling or suspending the transaction.

The time required for delivery varies depending on the circumstances of the product, product provider, and delivery service. Therefore, users must adequately check the delivery status themselves and cannot file complaints, make claims, or raise objections to the Company regarding the delivery time.

1. The responsibility for returns and exchanges rests with the user and the product provider, who are the parties to the transaction, and we assume no responsibility and will not act on behalf of the user or the product provider. In the event that a user returns a product for a replacement or falsely claims to have purchased a product that the user did not purchase, the product provider and the Company reserve the right to claim damages against the user for any direct or indirect damages, including legal fees and attorney's fees, and the user agrees to this by registering as a member.
2. Users may request returns or exchanges from product providers through this Site, but sellers must fully consider and address any restrictions on returns as imposed by the product providers. Users cannot request returns or exchanges in the following cases:

  1. If the product is lost or damaged due to reasons attributable to the user.
  2. If the product's value has decreased due to use or partial consumption by the user.
  3. If the product's value has decreased over time, making resale difficult.
  4. If the product's packaging is damaged.
  5. If there are other reasonable grounds to refuse the user's request for a return or exchange.

3. The cost of shipping and any incidental fees required for returns or exchanges will be borne by the party responsible for the reason for the return or exchange (user or product provider).
4. Refunds to a bank account are completed when the user completes the refund request procedure. In cases where a refund is to be made to a bank account related to an order, the user must check the refund status, register their bank account, and make the refund request within the Site.

The Company may interrupt or suspend the provision of all or part of the services without prior notice and take other necessary measures if any of the following cases apply, with the aim of ensuring that the services can be provided in good condition at all times. In such cases, the Company is not responsible for any losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, or other intangible damages, as well as special, indirect, or consequential damages) suffered by users, and users agree not to hold the Company liable:

  1. When performing regular or emergency system maintenance.
  2. If excessive load is placed on the system, potentially hindering the operation of the services.
  3. When necessary to maintain the security of user information or the system.
  4. If there are other reasonable grounds for interrupting or suspending the services.

The Company may, at its discretion, appropriately modify, change, or terminate all or part of the services.

  1. All copyrights, trademarks, designs, patents, and other items protected by intellectual property laws (including but not limited to texts, graphics, buttons, images, audio clips, videos, software, source code screenshots, etc.) present on or related to this Site and/or services (hereinafter referred to as Intellectual Property) belong to the Company or its licensors, product providers, content providers, or software providers.
  2. Use or reproduction of the Intellectual Property without prior written consent from the Company is prohibited. The Company reserves the right to refuse such requests at its discretion.
  3. Users shall not modify, adapt, translate, create derivative works, disassemble, or otherwise attempt to extract source code from the Intellectual Property. Users shall not remove, obscure, or alter any copyright, trademark, or other proprietary notices related to the Intellectual Property.
  4. Users shall not use names, logos, designs, slogans, or other marks referring to the Company or its affiliates, nor shall they refer to the Company or its affiliates in a manner that would lead others to believe there is a financial, partnership, or cooperation relationship between the user and the Company or its affiliates. Users shall not register, own, or use domain names that include the Company’s or its affiliates’ names or similar names.

1. The Company does not guarantee the truthfulness, accuracy, timeliness, usefulness, safety, legality, or non-infringement of the rights of third parties regarding the descriptions or materials created on this Site or linked URLs, nor the services provided to users. Users agree that the Company is not responsible for the review or guarantee of product information and content provided by third parties through the services, nor is the Company or its data providers liable for inaccuracies.
2. The Company bears no responsibility for losses or damages resulting from service interruptions due to communication line failures, computer issues, unauthorized data access, hacking, natural disasters, or other force majeure events. Users agree to use the services and the Site at their own risk, and the services are provided on an as available basis without any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, within the limits allowed by law.
3. The Company is not responsible for losses or damages incurred by users due to information leakage caused by hacking, despite maintaining generally acceptable security levels and fulfilling its duty of care as a prudent manager. Users agree not to take any legal action related to such losses or damages. However, if users can specifically prove losses or damages resulting from gross negligence by the Company, users and the Company will discuss and decide on damage compensation matters based on the principle of good faith and fairness under Article 14, Section 8.
4. The Company does not guarantee that the content on the Site, services, or emails sent from the Company servers are free from viruses or other harmful elements.
5. In addition to the above, the Company (including its officers, directors, agents, employees, parent company, subsidiaries, and affiliates, as well as their officers, directors, agents, and employees) is not responsible for any direct or indirect losses or damages (including but not limited to financial losses, damage to credit or reputation, loss of profits, or other intangible damages, special damages, indirect damages, or consequential damages) arising from the following reasons, and users agree not to hold the Company liable, within the limits allowed by law:
- Content provided directly or indirectly by users through the services.
- Use of or inability to use the services by users.
- Price determination, shipping, format, or other guidance provided by the Company.
- Delays or interruptions in the services.
- Viruses or other malicious software obtained through access to or linking to the services.
- Any defects, bugs, errors, or inaccuracies in the services.
- Damage to users’ hardware devices resulting from using the services.
-Acts or omissions of third parties (including destruction of items listed using the services or suspected counterfeit items).
- Suspension or other measures taken regarding users’ accounts.
- The duration or manner in which user product information appears in search results.
- Users' violations of these Terms.
- Changes to these Terms or other Company rules that cause users to need to change their practices, content, or behavior, resulting in business losses or making it impossible for users to continue their business.
6. The Company may provide appropriate information and advice to users but is not responsible for providing such information or advice. Notifications from the Company may not be timely, and delays may occur outside the Company's control.
7. The Company is not responsible for losses or damages resulting from users’ violations of these Terms.
8. Regardless of the provisions of these Terms, if the Company is liable for losses or damages, the Company’s liability to users or third parties is limited to the price of the goods sold on the Site (including applicable sales taxes) and the initial shipping costs for such goods, within the limits allowed by law.
9. If a dispute arises between users or between a user and a product provider regarding transactions, users release the Company (including its officers, directors, employees, agents, affiliates, and subsidiaries, as well as their officers, directors, employees, and agents) from any claims, demands, and damages of any kind related to such disputes, whether known or unknown, arising from or related to such disputes. By agreeing to this release, users expressly waive any legal protections that might otherwise limit the scope of this release. However, this is within the limits allowed by law.

Users are prohibited from engaging in the following actions:
1. Actions that violate laws, these Terms of Use, supplementary rules, policies, usage guides, or cautionary notes posted on this Site.
2. Actions that infringe on the rights, interests, or reputations of other users, product providers, or third parties.
3. Actions that infringe on the intellectual property belonging to the Company, other users, or third parties, or licensed to these parties.
4. Collecting or acquiring information about other users without their consent.
5. Actions that interfere with or cause discomfort to other users or third parties (including manipulating the prices of items listed on this Site).
6. Actions that may have a negative impact on the mental or physical well-being of minors or actions that violate public order and morals.
7. Entering false, inaccurate, misleading, fraudulent, defamatory, or slanderous information.
8. Using or sending harmful computer programs or emails (including, but not limited to: (i) distributing or posting spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes, (ii) distributing technologies that compromise the interests or properties of the Company, other users, or third parties, or (iii) imposing an unreasonable or disproportionately large load on the infrastructure provided by the Company).
9. Unauthorized access to the Company’s servers or computers (including, but not limited to, the use of automated means to access the services).
10. Avoiding the feedback or evaluation system.
11. Lending or transferring user IDs or passwords to third parties or using them jointly with third parties.
12. Selling the Site or related information or software provided by the Company without explicit prior permission from the Company.
13. Completing transactions initiated on this Site outside of this Site, which would disqualify users and sellers from any protection programs or guarantees provided by the Company. Users and sellers must not share or request direct contact information before completing a transaction or use information obtained through the Site to contact each other for the purpose of purchasing or selling outside the Site.

  1. The Company may establish supplementary rules and policies applicable to specific services or situations as necessary, and these supplementary rules, policies, notices, usage guides, and cautionary notes posted on this Site constitute a part of these Terms.
  2. The Company may revise these Terms at its discretion, and the revised Terms will become effective when posted on this Site. By using the Site or the Company’s services after the Terms have been revised, users are deemed to have agreed to comply with the revised Terms.
  3. If any part of these Terms is deemed illegal, invalid, or unenforceable for any reason, the validity of the remaining provisions shall not be affected.
  4. In the event of any inconsistency between the old and new Terms, the new Terms shall prevail.
  5. The Company reserves the right to terminate the membership/store contract at any time and for any reason at its sole discretion.

These Terms shall be interpreted in accordance with Japanese law, and any litigation arising from these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

  1. The Company may contact users by any phone number provided by the user using automated dialing systems or recording functions for the following purposes: (i) notifying users about their account, (ii) resolving account-related issues, (iii) resolving disputes, (iv) collecting debts, (v) investigating user opinions through surveys or questionnaires, or (vi) other purposes necessary to provide user accounts or enforce these Terms, Company policies, applicable laws, and any other agreements between the user and the Company. Additionally, with the user’s consent, the Company may contact users for marketing purposes using the same methods.
  2. The Company may share users' phone numbers with authorized service contractors for the purposes outlined above. These contractors may contact users using automated dialing systems or recording functions, as permitted by the Company.
  3. For quality control, internal training, or defense purposes, the Company may monitor or record communications between users or their representatives and the Company or its agents without further notice.
  4. To detect and prevent fraudulent activities or violations of these Terms, the Company’s automated systems may analyze all messages sent through its system between users. This analysis may occur before or after messages are sent or stored, potentially resulting in message delays or non-delivery. The Company may also store message content for the purpose of performing such analysis.

When the Company provides information about other users to a user, the receiving user agrees to use such information only for the purpose for which it was provided. Users must not disclose, sell, lease, or distribute information about other users to third parties for purposes unrelated to this Site. Additionally, users may not use the information for marketing purposes via electronic means or otherwise, unless they have obtained consent from the specific user.

  1. Assignment of Contractual Position: The Company may freely transfer its position under these Terms, in which case the Company will post a notice on this Site.
  2. Headings: Headings are provided for reference purposes only and do not define the scope of the provisions.
  3. No Waiver: The Company’s failure to address violations by users or others does not waive the Company’s right to address subsequent or similar violations. The Company does not guarantee that it will take action against all violations of these Terms.
  4. Corporate Accounts: If a user creates or uses an account on behalf of a business entity, the user represents that they have the authority to act on behalf of that entity and to bind it to these Terms. Such an account is owned and controlled by the business entity, which is considered the member. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between the parties.
  5. Entire Agreement: These Terms of Use and all terms and policies posted on this Site constitute the complete understanding and agreement between the user and the Company, superseding any prior understandings and agreements.
  6. Surviving Provisions: The following provisions will survive the expiration or termination of these Terms: Article 4, Section 2, Item 2; Articles 13 to 14; Articles 16 to 17; and Article 20.

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